EPOS Adapt 360 Black - Dual-Sided, Dual-Connectivity, Wireless, Bluetooth, ANC Over-Ear Headset | for Mobile Phone & Softphone | Teams Certified

The EPOS | SENNHEISER Adapt 360 Black 1000209 is a wireless, over-ear headset that offers dual-sided and dual-connectivity capabilities. It can be paired with two different devices, typically a PC with a dongle and another device via Bluetooth. The headset also supports multipoint Bluetooth, allowing it to be connected to a computer and a phone simultaneously. The power button on the headset can be used to mute and unmute the microphone during calls in Microsoft Teams. Customers have praised the Adapt 360 for its exceptional sound quality and comfort. The headset provides a great listening experience and can effectively cancel out external noise. The battery life is impressive, lasting for hours of continuous use without needing frequent charges. Users appreciate the convenience of being able to answer calls remotely, without using the computer. The over-the-ear design is comfortable to wear for extended periods. However, some customers have reported issues with the microphone performance, describing their voices sounding like they are in a wind tunnel. This problem persisted despite attempts to troubleshoot. Additionally, the active noise cancellation (ANC) feature did not work effectively for some users, and they were disappointed by the quality of the included travel case. Overall, the EPOS | SENNHEISER Adapt 360 Black 1000209 receives mixed reviews. While it offers excellent sound quality and comfort, the microphone and ANC performance issues may be problematic for some users. It is also worth noting that the headset does not fold flat, making it less portable compared to other models. The Epos Connect software could benefit from further improvements in terms of user interface friendliness. However, the Adapt 360 is recommended for those seeking a versatile headset compatible with Microsoft Teams and offering dual-connectivity features.